Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather information you supply willingly. This includes your name, business name, email address, phone number, delivery addresses, and particular requirements for your floral needs. We also collect payment information during orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget constraints. This helps us tailor our service to meet your business needs.

Our website automatically gathers certain technical information when you browse. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We mainly use your information to complete orders and deliver strong customer support. This covers order processing, scheduling deliveries, crafting tailored arrangements, and keeping you informed about your service needs.

We also leverage data to enhance our services and the online experience, helping us identify which corporate floral offerings are most beneficial to clients and how we can better support the business sector in United Kingdom.

Information Sharing and Disclosure

GraniteVaultLab values your privacy and does not sell personal data to others. We share information only as needed to deliver our services or when required by law.

We may disclose essential data to trusted partners who assist in running our operations. This includes delivery partners, payment processors, and tech service providers. These partners are contractually bound to safeguard your information and use it solely for the services they perform for us.

We may disclose information when mandated by law, a court order, or government request. We may also share data to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the security of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to protect it. This includes secure data storage, encrypted communications, and restricted access to personal information inside our organization.

Although we deploy robust security measures, no internet transmission method is entirely risk-free. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You possess significant rights concerning your personal data. Depending on applicable laws, you may be entitled to access, adjust, erase, or limit how your information is processed.

To exercise these rights, contact us using the details at the end of this policy. We will reply within a reasonable timeframe as mandated by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and the purpose of collection.

Cookies and Website Tracking

Our site employs cookies and comparable technologies to enhance your online experience and to gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and evaluate site performance.

You can manage cookie settings via your browser's options. Note that turning off some cookies might impact how the site works. For more specifics about our cookie practices, please consult our Cookie Policy.

Third-Party Links

"Our site might include links to external sites or services. This privacy policy covers only GraniteVaultLab and our site. We are not accountable for the privacy practices of other sites."

We recommend checking the privacy policies of any third-party websites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect shifts in our practices, offerings, or legal obligations. When substantial updates occur, we will refresh the "Last Updated" date at the top of this policy.

We encourage you to review this policy from time to time to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.